Privacy Policy

Effective Date: June 1, 2026

Welcome to Pintash (“Pintash,” “we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal information in a transparent and secure manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Business Information

Business Name: Pintash
Location: Calgary, Alberta, Canada
Website: www.pintash.com
Contact Email: sales@pintash.com

2. Scope of This Privacy Policy

This Privacy Policy applies to all visitors, customers, and users of our website and services worldwide, including users located in Canada, the European Economic Area (“EEA”), the United Kingdom, and other international jurisdictions.

We strive to comply with applicable privacy laws, including:

The General Data Protection Regulation (“GDPR”)
Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”)
Other applicable international privacy regulations

3. Information We Collect

We may collect the following categories of personal information:

A. Information You Provide Directly

When you place an order, contact us, or subscribe to communications, we may collect:

Full name
Billing address
Shipping address
Email address
Phone number
Payment details (processed securely by third-party payment providers)
Order history
Customer service communications

B. Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Referral URLs
Pages viewed and browsing activity
Date and time of access
Cookie identifiers and analytics data

C. Information From Third Parties

We may receive information from:

Payment processors
Shipping and fulfillment partners
Marketing and analytics providers
Fraud prevention services
Social media platforms (if you interact with our content)

4. How We Use Your Information

We use your personal information to:

Process and fulfill orders
Provide customer support
Communicate regarding purchases, shipping, and returns
Improve our website, products, and services
Personalize your shopping experience
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send marketing communications where permitted by law
Analyze website performance and customer behavior

5. Legal Basis for Processing (GDPR)

If you are located in the EEA or UK, we process your personal data under the following legal bases:

Contractual Necessity: To fulfill orders and provide services
Legitimate Interests: To improve operations, prevent fraud, and maintain website security
Consent: For certain marketing communications and non-essential cookies
Legal Obligations: To comply with applicable laws and regulations

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience and analyze website performance.

Cookies may include:

Essential website functionality cookies
Shopping cart and session cookies
Analytics cookies
Marketing and advertising cookies

We may use third-party services such as:

You can control or disable cookies through your browser settings. However, disabling cookies may affect website functionality.

Where required by law, we will request your consent before placing non-essential cookies on your device.

7. Payment Processing

We accept payments through third-party payment providers, including:

PayPal
Credit card payment processors integrated through Wix Payments or other secure payment gateways

We do not store complete payment card information on our servers. Payment information is processed securely by PCI-DSS compliant third-party providers.

Please review the privacy policies of these providers for additional information regarding their data practices.

8. Dropshipping and Third-Party Suppliers

As a dropshipping business, we may share necessary order fulfillment information with third-party suppliers and logistics partners, including:

Customer name
Shipping address
Phone number (if required for delivery)
Ordered products

These third parties are authorized to use personal data only as necessary to fulfill orders and provide related services.

We make reasonable efforts to work with suppliers and partners that maintain appropriate privacy and security standards.

9. Sharing and Disclosure of Information

We may share personal information with:

Payment processors
Shipping carriers and logistics providers
Suppliers and fulfillment partners
Website hosting and eCommerce platform providers
Marketing and analytics providers
Legal and regulatory authorities when required by law

We do not sell personal information to third parties.

10. International Data Transfers

Because we serve customers internationally and use global service providers, your personal information may be transferred to and processed in countries outside your jurisdiction, including countries that may not provide the same level of data protection as your home country.

Where required under GDPR, we implement appropriate safeguards for international transfers, including:

Standard Contractual Clauses (SCCs)
Transfers to jurisdictions recognized as providing adequate protection
Contracts requiring appropriate data protection measures

By using our services, you acknowledge that your information may be transferred internationally.

11. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Maintain business and tax records
Resolve disputes
Enforce agreements
Comply with legal obligations

Retention periods may vary depending on the type of data and applicable legal requirements.

When personal information is no longer required, we securely delete or anonymize it.

12. Your GDPR Rights

If you are located in the EEA or UK, you may have the following rights under GDPR:

Right to access your personal data
Right to correct inaccurate information
Right to request deletion (“right to be forgotten”)
Right to restrict processing
Right to object to processing
Right to data portability
Right to withdraw consent at any time
Right not to be subject to automated decision-making where applicable

To exercise these rights, contact us at:

sales@pintash.com

We may request verification of identity before responding to certain requests.

13. Right to Lodge a Complaint

If you believe your privacy rights have been violated, you have the right to lodge a complaint with your local data protection authority or supervisory authority in your jurisdiction.

For users in Canada, you may contact the:

Office of the Privacy Commissioner of Canada

For users in the European Union, you may contact your local supervisory authority.

14. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, misuse, or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

15. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete such information.

16. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of third-party sites before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Updated versions will be posted on this page with a revised effective date.

Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Pintash

Calgary, Alberta, Canada
Email: sales@pintash.com
Website: www.pintash.com